Pipedrive Reviews and Pricing

If you are a salesperson or a small business sales manager, Pipedrive is designed for you. At first glance you will notice that the sales management tools are built to help you improve sales process efficiency, manage your sales pipeline and closely track each deal.

Customer reviews

Taken from around the web to see what other customers think about Pipedrive.
Average rating:
4.9 from 12 customer reviews
Ease-of-Use:
Excellent
Customer Service:
Excellent
Pricing:
Low

A Quick Video Introduction to Pipedrive

How does Pipedrive Standout?

Pipedrive is widely regarded as the easiest CRM setup and use. If you are a salesperson, you’ll find it works in the way you’d expect a CRM to work if it’s focus is on improving your sales performance. Your sales execs will like how quick and easy it is to use both in the field and from a desktop.  And if you’re a sales manager, you’ll find Pipedrive’s reporting a dream tool for managing sales team performance.

Most useful positive review

“Given I run a three person business and I’m the CEO and Sales Director in one, I love the power of Pipedrive’s ability to automate our sales process without burying me in admin. I also love the mobile app, which let’s me record my actions and updates following one meeting whilst I travel and prepare for the next. The mobile app gives you full access to everything you have on your desktop. Awesome!”

Where does Pipedrive fall short?

It doesn’t fall short in any major areas. But one area we’d like to see improve, is the systems ability to integrate with marketing automation platforms. However, rumours suggest this will happen in the not too distant future.

Most useful negative review

“Pipedrive was great when we work working from one location with one sales territory. But now we are working from multiple locations with multiple territories we are finding it a bit limiting when it comes to reporting on each offices sales performance.”

A Round-up of Pipedrive Reviews

We also included customer feedback from other review credible platforms:

Review SiteAverage RatingNumber of ReviewsReview Quality
G2 Crowd4.6/5311Excellent
Software Advice4.5/5351Excellent
Trust Radius8.5/1045Good

Pipedrive pricing

 SilverGoldPlatinum
Pricing$10/ user per month$21/ user per month$63/ user per month
Storage2GB/ user5GB/ user100GB/ user
Customer supportLive chat and EmailLive chat and EmailPhone, live chat and Email

Recommended Pricing Option

If you are a small businesses looking for a simple sales CRM tool with useful sales tracking features, look no further. Pipedrive’s Silver package is a great option and includes all the software’s main features. Opt for the Gold or Platinum package if you need more storage or full email integration features.

CRM Buyer’s Guide

Not sure if Pipedrive is right for your small business needs? Check out our sales CRM buyer’s guide to find other options including Zoho CRM, Prosperworks and Insightly.

See Buyer’s Guide